Understanding Employee Turnover and Its Impact

In today’s competitive business environment, attracting and retaining top talent is essential for long-term success. However, voluntary employee turnover remains a growing challenge, leading to productivity loss, declining team morale, and significant hiring costs related to recruitment, onboarding, and training.

To address this, organisations must understand the underlying reasons employees leave. The Turnover Intent Questionnaire (TIQ) is designed to provide actionable insights into employee retention risks, helping businesses take proactive steps before attrition occurs.

Unlike traditional employee satisfaction surveys, TIQ is a specialised psychometric assessment that evaluates employees' intent to stay or leave, focusing on their motivations, emotional commitment, and workplace experience.

Why Understanding Turnover Matters

  • Improves Employee Retention Strategies
  • Identifies Early Warning Signs Of Disengagement
  • Reduces Attrition Costs and Hiring Expenses
  • Strengthens Workforce Stability and Morale

What Is Voluntary Employee Turnover?

Voluntary turnover occurs when an employee chooses to leave an organisation for personal or professional reasons. Unlike involuntary turnover, which results from layoffs or company restructuring, voluntary turnover is influenced by internal factors, including:

Low Career Motivation

Poor Work-Life Balance

Disengagement From Company Culture

Why Organisations Need to Address It

High voluntary turnover negatively impacts productivity, disrupts workflow, and weakens long-term business performance. Identifying and addressing the root causes of turnover enables organisations to retain high-potential employees and maintain business continuity.

Through the Turnover Intent Questionnaire, organisations can pinpoint the key factors influencing turnover intent and implement targeted retention strategies.

Learn more in our blog Employee Turnover: Understanding & Reducing Attrition

Core Competencies Assessed

After conducting extensive research and analysis of the key drivers of voluntary turnover, we have identified six key competencies that are closely linked to an employee’s decision to leave an organisation.

9 LINKS’ Turnover Intent Questionnaire (TIQ) showing six key competencies linked to voluntary turnover: Motivation, Organisational Commitment, Work-Life Balance, Positive Attitude, Need for Career Advancement, and Adaptability.
Motivation

Motivated employees are more engaged and committed to their roles, making them less likely to leave. A lack of motivation can serve as a clear indicator that they may be considering leaving, as there is no longer an incentive to stay.

Organisational Commitment

Organisational commitment reflects an employee's emotional attachment and willingness to stay. Employees with strong commitment are less likely to leave, while a decrease in commitment often signals employee’s turnover intent.

Adaptability

In today’s fast-changing work environments, adaptability is critical. Employees who struggle to adjust to changes may become disengaged and feel disconnected from the organisation. A lack of adaptability often leads them to seek roles elsewhere where they feel more stable or comfortable.

Work-Life Balance

Employees who experience excessive workloads or difficulty balancing professional and personal responsibilities are more likely to leave in search of better flexibility. A lack of work-life balance can lead to burnout, dissatisfaction, and ultimately, voluntary turnover, as employees seek roles that offer more flexibility or a more manageable workload.

Need for Career Advancement

Employees who feel that their career growth is stagnating or that there are limited opportunities for advancement within the organisation may begin to search for new roles that offer greater potential. A strong need for career advancement is often one of the top reasons employees leave voluntarily. If employees feel they are not being provided with the tools to advance their careers, they may decide to pursue opportunities that align better with their professional aspirations.

Positive Attitude

Employees with a positive outlook on their work environment and leadership are more engaged and loyal. However, when negativity arises—whether due to workplace culture, leadership issues, or lack of recognition—it increases the likelihood of turnover.

By assessing these competencies, TIQ helps organisations proactively address employee concerns, strengthen engagement, and improve retention strategies.

How Helps Reduce Voluntary Employee Attrition

The Turnover Intent Questionnaire (TIQ) provides a research-backed, data-driven, detailed approach to understanding and addressing the reasons behind voluntary employee turnover. Here’s how TIQ helps organisations:

Identifying Risk Factors Early

Detect turnover warning signs before they escalate, enabling timely intervention.

Implementing Data-Driven Retention Strategies

Transform questionnaire insights into personalised retention plans tailored to individual employee needs.

Optimising Workplace Culture & Environment

Address cultural factors contributing to turnover with targeted improvements to collaboration and communication.

Improve Recruitment and Onboarding

Refine hiring practices to select candidates who align with company values for longer-term retention.

Reduce Attrition Costs

Minimize expenses associated with turnover by addressing issues before employees decide to leave.

Establish a Continuous Feedback Loop

Create ongoing assessment cycles to track sentiment changes and measure the effectiveness of retention initiatives.

Why Choose ?

The Turnover Intent Questionnaire is a powerful tool to combat the growing challenge of voluntary turnover. As businesses face increasing competition for talent, understanding the motivations behind employee decisions to stay or leave is no longer optional—it's essential for maintaining a stable, high-performing workforce.

Why TIQ is a Game-Changer for Employee Retention

  • Data-Driven Decision-Making – TIQ empowers organisations to make informed choices backed by psychological insights.
  • Cost Savings – Reducing turnover helps lower the costs associated with recruitment, onboarding, and training.
  • Stronger Workforce Stability – Addressing turnover intent ensures that companies attract and retain top talent in today’s competitive market.

Investing in the Turnover Intent Questionnaire is not just about addressing turnover—it's about creating a sustainable, high-performance workforce that will contribute to your organisation's growth and long-term success.

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